“While the department has a lot of information available over the phone or on the Internet, some people may not be aware of recent policy changes or they may prefer to speak to officers face-to-face. These visits meet those needs.”

The department particularly wants to encourage people who have been residents of Australia for a long time to consider taking the final step in their immigration journey by becoming an Australian citizen.

Immigration outreach officers can assist people on topics related to citizenship, work visas, visas for family members, partner visas and the process for proposing refugees.

Newcastle:
Immigration officers will be available for an appointment in Newcastle from 10.30am-4pm on December 5 and on December 6 from 9am-midday. Appointments will be at Northern Settlement Services, 8 Chaucer Street, Hamilton. Bookings are essential – phone 02 4969 3399.

Media Enquiries: National Communications 02 8862 6261